Room

true takes safety seriously. We have a dedicated member of staff or security guard on-site 24 hours a day, 7 days a week to give you peace of mind.

Our Electronic door entry systems, intercoms and CCTV ensure that everyone who lives with us benefits from the highest security standards, so the only thing they have to worry about is your studies.

true has a dedicated caretaker team to respond to and solve your maintenance issues. We respond to every issue quickly and, if possible, will complete the repair during the first visit. Of course, this isn’t always possible and there are times when parts need to be ordered or external contractors arranged. When this happens, we’ll keep you updated on the progress.

true designs homes that provide everything you need to enjoy living with us. Our apartments and suites come kitted out with all your cooking appliances: cooker, hob, oven, fridge, and microwave.

Our studios have an ensuite bathroom and kitchen area within the room meaning you won’t have to share a thing. If you have booked a shared apartment, then you will have a private ensuite but share a communal kitchen and lounge area perfect for relaxing with your friends.

There is a communal student area outside of your studio that has individual and group study spaces, pool tables, gym facilities and huge comfortable social areas for you to enjoy whenever you need a break from university work.

Contents insurance is automatically included with your rent. When you arrive, we’ll provide you with details of the policy and, if you need anything extra adding to the cover, you can contact the provider to make an upgrade.

We have plenty of secure bike storage space at all of our residences.

No. As per your tenancy agreement, it is not permitted to smoke inside any true Student building. There are designated smoking areas which you are welcome to use.

We have a true staff member of security guard on the premises 24 hours a day to help with any enquiry. Our team are more than happy to help with any issue, especially helping you accessing your room when you get locked out!

You can see the floorplans for all of our locations below:

• Birmingham
• Glasgow
• Liverpool
• Manchester, Salford
• Newcastle Glassworks
• Swansea